Return & Refund Policy
Last Updated: January 1, 2026
At Herbovera, customer satisfaction is our highest priority. We are committed to providing premium herbal wellness products with exceptional quality and care.
Returns & Replacements
We accept return or replacement requests only if:
- You received a damaged product.
- You received the wrong item.
- The product arrived defective or unusable.
Conditions
- Requests must be submitted within 7 days of delivery.
- The product must remain unused and in its original packaging.
- Photos may be required for verification purposes.
Non-Returnable Products
- Opened food products.
- Used herbal products.
- Products damaged due to misuse.
- Change-of-mind purchases.
Refund Processing
Approved refunds will be processed within 7–10 business days.
Contact Us
Email: contact.herbovera@gmail.com