Refund policy

Return & Refund Policy

Last Updated: January 1, 2026

At Herbovera, customer satisfaction is our highest priority. We are committed to providing premium herbal wellness products with exceptional quality and care.

Returns & Replacements

We accept return or replacement requests only if:

  • You received a damaged product.
  • You received the wrong item.
  • The product arrived defective or unusable.

Conditions

  • Requests must be submitted within 7 days of delivery.
  • The product must remain unused and in its original packaging.
  • Photos may be required for verification purposes.

Non-Returnable Products

  • Opened food products.
  • Used herbal products.
  • Products damaged due to misuse.
  • Change-of-mind purchases.

Refund Processing

Approved refunds will be processed within 7–10 business days.

Contact Us

Email: contact.herbovera@gmail.com

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